Lavazza Expert Coffee Bundle Classy Plus All-In-One Machine LB 400 + 1 Welcome Kit Pack of 36 Mixed Capsules + 1 Extra Vessel

Dominique

I been having problems with this machine since new . I contacted NiceShine couple times and I don’t get straight answer . Since new leaking water noisy , the milk don’t get hot . It shots off .Lavazza customer service didn’t answer my questions .Also contact another 3 th party service and they informed me that they don’t have any parts available to fix this machine here in America .

DJB from NJ

I've had this machine just under a month, and I've tried to be patient but it just isn't great.I have several ounces of liquid/coffee in the capsule basket every time I empty the pods/capsules. When I make an espresso, it's a small amount that goes in my cup.I reached out to lavazza and they were initially helpful in trying to schedule a video call. But I worked from home to have the call and they missed the scheduled call. They apologized and asked me to send pics/video. I did... And they didn't provide a good answer.Also, the espresso isn't as hot as Nespresso. I prefer a hot espresso/lungo but these are just warm.Also, cappuccino/latte mug is LARGE. Almost the same size and weight as a large measuring cup, so it's uncomfortable to drink from (see pics)

DJB from NJ

I've had this machine just under a month, and I've tried to be patient but it just isn't great.I have several ounces of liquid/coffee in the capsule basket every time I empty the pods/capsules. When I make an espresso, it's a small amount that goes in my cup.I reached out to lavazza and they were initially helpful in trying to schedule a video call. But I worked from home to have the call and they missed the scheduled call. They apologized and asked me to send pics/video. I did... And they didn't provide a good answer.Also, the espresso isn't as hot as Nespresso. I prefer a hot espresso/lungo but these are just warm.Also, cappuccino/latte mug is LARGE. Almost the same size and weight as a large measuring cup, so it's uncomfortable to drink from (see pics)

Sandra D.

UPDATE: although I do love the machine, it started to malfunction about 9 months in, would not get hit enough, descaler function stopped working. I contacted customer service and they “seemed” great, sent me a new machine under warranty. Only they sent me the wrong machine and now they won’t respond. I’m stuck with a machine I won’t use and my current machine is still not working properly so I can’t give the super positive review anymore as I spent a lot for a machine that doesn’t work.I am absolutely loving this machine. I did an obsessive amount of research and almost bought a Nespresso until I found this baby!It is so much smaller and sleek than I was expecting which is a nice surprise. It is also much quieter than other espresso machines.I was really happy with the temperature and the froth. So so easy to do and tastes like Starbucks quality. I even tried one of my flavored creamers mixed with almond milk and the froth was amazing! This machine is a keeper! I hope it can stand the rest of time!

Kay

Mmmm. Flavor.I like the look and ease of use. This is the first pod machine I've owned (but not the first I've used), and I love it. I prefer French press coffee and that's what I've been doing for the last 10 years, but this was well worth it! Plus it fits perfectly in my tiny house, not taking up much space at all!I do wish there was a reusable pod option, but the coffee is almost as good as my normal (much more expensive) coffee, and I can make milk based at home without having the extra stuff or bulky machines! Now I just need to figure out which of the coffee options I like best so I can order more!

Kay

Mmmm. Flavor.I like the look and ease of use. This is the first pod machine I've owned (but not the first I've used), and I love it. I prefer French press coffee and that's what I've been doing for the last 10 years, but this was well worth it! Plus it fits perfectly in my tiny house, not taking up much space at all!I do wish there was a reusable pod option, but the coffee is almost as good as my normal (much more expensive) coffee, and I can make milk based at home without having the extra stuff or bulky machines! Now I just need to figure out which of the coffee options I like best so I can order more!

doug morris

Absolutely Love this machine. It feels commercial grade and all of the Lavazza coffees are smooth and strong. Highly recommend.

V Mor

I never write reviews, let alone pictures. But I found buying this so nerve wracking with not enough info because it’s not cheap. Ok, so ...I love it! Beyond love this thing!! Right now I am fixated on making cappuccinos, it is so easy my kids want to make it for me. Pictures show the coffee samples that came with it (way too many decaf) which helps zone in on the one you like best. I like the lightest (yellow), even the middle one is too strong for me....but I’m a wimp. I’ll save the strongest for visitors who want to really wake up. Pictures also show the Keurig Dunkin pod vs the one that came with this machine. The Keurig pod is double the size - no way it’s cramming in the slot. The cappacino does stay hot to warm for awhile...no different than any other cup of coffee. The machine makes noise when in use but I don’t think it wakes anyone up, it hums. The cappacino is so good, you won’t care. I think for buyers it will come down to taste of pod choices, not performance. I’m searching for flavored regular coffee pods .... hazelnut, French vanilla, etc. I’m hoping there are a lot of choices for this machine.

V Mor

I never write reviews, let alone pictures. But I found buying this so nerve wracking with not enough info because it’s not cheap. Ok, so ...I love it! Beyond love this thing!! Right now I am fixated on making cappuccinos, it is so easy my kids want to make it for me. Pictures show the coffee samples that came with it (way too many decaf) which helps zone in on the one you like best. I like the lightest (yellow), even the middle one is too strong for me....but I’m a wimp. I’ll save the strongest for visitors who want to really wake up. Pictures also show the Keurig Dunkin pod vs the one that came with this machine. The Keurig pod is double the size - no way it’s cramming in the slot. The cappacino does stay hot to warm for awhile...no different than any other cup of coffee. The machine makes noise when in use but I don’t think it wakes anyone up, it hums. The cappacino is so good, you won’t care. I think for buyers it will come down to taste of pod choices, not performance. I’m searching for flavored regular coffee pods .... hazelnut, French vanilla, etc. I’m hoping there are a lot of choices for this machine.

V Mor

I never write reviews, let alone pictures. But I found buying this so nerve wracking with not enough info because it’s not cheap. Ok, so ...I love it! Beyond love this thing!! Right now I am fixated on making cappuccinos, it is so easy my kids want to make it for me. Pictures show the coffee samples that came with it (way too many decaf) which helps zone in on the one you like best. I like the lightest (yellow), even the middle one is too strong for me....but I’m a wimp. I’ll save the strongest for visitors who want to really wake up. Pictures also show the Keurig Dunkin pod vs the one that came with this machine. The Keurig pod is double the size - no way it’s cramming in the slot. The cappacino does stay hot to warm for awhile...no different than any other cup of coffee. The machine makes noise when in use but I don’t think it wakes anyone up, it hums. The cappacino is so good, you won’t care. I think for buyers it will come down to taste of pod choices, not performance. I’m searching for flavored regular coffee pods .... hazelnut, French vanilla, etc. I’m hoping there are a lot of choices for this machine.