AI Voice Recorder, PLAUD NotePin Voice Recorder, App Control, AI Notetaker, AI Transcribe & Summarize Support 112 Languages, 64GB Memory, Audio Recorder for Lectures, Meetings, Gray
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100 reviews for AI Voice Recorder, PLAUD NotePin Voice Recorder, App Control, AI Notetaker, AI Transcribe & Summarize Support 112 Languages, 64GB Memory, Audio Recorder for Lectures, Meetings, Gray
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AI Voice Recorder, PLAUD NoteP...
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Cara_FJ –
This product is compact and well-designed, offering excellent portability. It’s wearable in 4 styles. The recorder delivers high-quality audio recording, and provides accurate transcription even with a mix of English and Chinese. The summary templates are a great bonus.
NiceShine Customer –
This is undoubtedly one of the best AI-powered recording and transcribing devices I’ve ever used. The recordings are incredibly clear, the noise reduction is top-notch, and the transcription process is seamless. On top of its excellent performance, the device boasts a sleek and stylish design, making it ideal for both personal and professional use. I highly recommend this product to anyone seeking a budget-friendly, high-tech note-taking solution.
Yan Li –
The audio quality is crystal clear, the noise reduction is exceptional, and the transcription process is flawless. Also the included summary templates are an added bonus, enhancing its functionality. If you do need a AI translation tool no matter for your daily life or work, I strongly recommend this product.
LBD –
I use the NotePin to make my life easier in so many ways. During lectures or workshops, I can focus on listening instead of scrambling to take notes because I know it’ll capture everything. In meetings, it helps me keep track of all the details, and the summaries make it simple to review key points later. When I’m brainstorming ideas or working on a project, I record my thoughts on the spot and organize them later. It’s also great for travel—its multilingual transcription lets me record conversations or interviews in different languages. Even for personal use, like saving family stories, it’s been a lifesaver.
Hailee –
Portable size and high quality. This recorder is easy to use and user friendly. I’m also satisfied with the sound quality.
Starry –
It’s very elegant designed. App experience also well designed. I use it daily for daily personal diary and self reflection.
Ariel –
I’ve been using this for a few weeks, and it’s super convenient. It’s lightweight, easy to wear, and records clearly with one tap. The transcriptions are accurate and save a lot of time. Highly recommend!
Wei Wu –
Very easy to set up and use. You can attach this tiny tool as a pin or as a wristband. High recording quality and quick AI processing speed and powerful summarization functionality using GPT-4o or Claude 3.5.I’d definitely recommend using this for business recording.
James –
This product is well-designed and has good portability. It’s easy to use and audio quality is high. The app is also very user-friendly and provides accurate transcription in multiple languages. Highly recommended!
B.D. –
Light on the mic doesn’t go off and then overheats and then goes dead. I reached out to support and no response.
My Name –
This NotePin has transformed the way I retain information.
Constance –
It is cute and really easy to wear. Quality of record is also decent, greatly improve the efficiency and convenience of taking notes!
Bryan Lasley –
Purchased this device as an addition to the PLAUD note for the smaller form factor and multiple attachments. Powered on, paired and tested and the device worked amazing… until it did not. Found the device recording multiple times (on and off charger) and even while sitting on desk with nothing touching it. Thought it was an issue but wanted to give it a chance… this continued recording 6-15 minutes and then doing it again and again. The device activated and recorded conversations it was not meant to and they were loading to the cloud with the WiFi connection. I was doing maintenance to clean out my recordings 2-4x a day. Did the software update and it seemed to fix the issue. It didn’t unfortunately. I attempted to use it to record a one hour session and the light stayed red the entire time, but when I went to review the recording found that it only recorded bits and was starting and stopping itself. I put the device in a hard storage box and inside my desk, when I went to take it home found it active again and finally reached out to support (as I have completed all the help files on the app and online). They were quick to respond, but wanted to check the software. (Software, Serial Number and all other questions they asked were in the support form which are required fields). I sent back screen shots of the device software and received a message back 3 days later saying they were going to reach out to someone to get more info to help fix the issue. Radio silence after that, I sent another email stating that it’s becoming an invasion of my privacy, could cause issues for me at work and needed to be fixed or I would need to return the device. Still nothing. I finally was fed up and sent it back via NiceShine and then received an email telling me to send it to them but I needed to take pictures of the entire unit before sending it back, that they would only send me a return label after they approved the images and would refund me (even though I DIDN’T BUY IT FROM THEM).Battery Life was not great (due to it activating and recording when it wanted). The size was amazing (although a bit smaller than I thought it would be. The value of this device if it worked, would be priceless that’s for sure! The device activating – recording conversations (and only sections of them) both when you did and didn’t want it to is a solid NO for me.Support for this product via the app was a joke, they didn’t pay attention to details sent (emails sent back and forth were quick and detailed) but the agent or whomever showed how much the company values their product by not even paying attention to the details provided.PLAUD NotePin is a solid zero stars and I wish I could have given it an actual shot.Save yourself the money and go with the PLAUD Note, it’s been a game changer for me and my life and I have had zero issues with it.To The Company: PLAUDIf you’re going to offer a product ensure it works but even more so value those whom are reporting issues. I stated I would write this review and you still didn’t even attempt to help fix your products clear violation of the users rights. I hope that someone from the companies corporate office sees this review and finds better solutions to their support and faster response times to their new product defects.
Fredy Escobar –
It was a great divice
Tom Linder –
Quality of the recording is a bit suspect, maybe it is the way I have the settings. But overall, I am very impressed with this device.
PHDChick –
The Plaud is a great device, but I did end up returning it. It was great for charting, and it does take notes even in other languages.However, I needed something that can also translate the other language to English. And there are web apps that can do that while I see patients.I loved that this I could wear and NOT need my phone or a computer. And it would accurately time stamp conversations when I was not near my phone.It was maybe not the greatest when I was in loud environments with lots of conversations. But overall, it was a great device. And the transcriptions and summaries were quick and mostly accurate.I feel like it was a great tool to have when in the hospital doing my rounds. I could just tell the plaud my info I needed to chart and not have to take notes and could just talk to patient’s.If they could make it translate from other spoken languages to English transcription/ notes it would be perfect
SaltyEgg –
It is sad that my battery cover got missed.
Robin W. –
I use this for work to replay meetings but I initially bought this to prove to my husband that Im not losing my mind and he did not say what he says he did. Needless to say our relationships doing much better now that he has some accountability going on.
Jason –
Been using the NotePin for two days now. The design is sleek and minimal, making it super easy to wear in different ways. Functionality-wise, it works great—transcriptions are accurate, and I love that it supports multiple languages even in the same conversation. The recent firmware upgrade was a nice improvement, especially in making it clearer when a recording starts. Overall, a solid AI-powered note-taking device that’s both convenient and reliable!
Mehmet Serkan Cam –
perfect
Jean Morency –
I purchased the note first and have really enjoyed it. For me the only problem with it was human error. I would want to start to record a conversation but my phone was it my pocket and it would look awkward to take out your when someone is sharing something important.If you don’t need to record phone conversations here are several phenomenal features that makes this item and subscription worth it.1. Even though you know what this item is no one else does. It looks like jewelry. I wear the bracelet everyday and no one has yet to ask what it is.2. Quick and to start recording a conversation.3. Amazing microphone and AI. Several times I’ve recorded table conversations in a busy bar or restaurant. The microphone was able to pick up all of the table conversation. And the AI summarized all of of the important parts of the conversation.4. AI translation. I often work with clients who speak a different language. The AI translates and summarize their conversation with each other as well as what they say to me.Every person that requires needs analysis as part of their job should have this product.
Paulo Coelho –
After several weeks of using the PLAUD NotePin AI device, I’ve found it to be an invaluable asset in managing and organizing information efficiently. Its capabilities extend beyond simple note-taking, offering advanced features that cater to various professional needs.Advanced Summarization and Mind MappingOne of the standout features is its ability to automatically generate summaries and mind maps from transcriptions. This function enhances visual understanding and allows for quick assimilation of complex information, making it easier to review and recall key points from meetings or lectures. Customizable Templates for Professional UseThe device offers over 20 expert templates and AI-suggested formats based on knowledge graphs. This customization ensures that the transcriptions and summaries meet specific professional requirements, whether for meeting minutes, to-do lists, or detailed reports. Efficient Workflow IntegrationWith its user-friendly interface and seamless integration with the PLAUD App and Web platforms, the NotePin streamlines the process of recording, transcribing, and summarizing information. This efficiency has significantly improved my workflow, allowing me to focus more on critical tasks without worrying about manual note-taking.ConsiderationsWhile the NotePin offers basic AI functionalities for free, accessing advanced features like summary templates and speaker labeling requires a subscription. Additionally, it’s essential to be mindful of privacy and legal considerations, especially in regions with strict recording laws.IN CLOSING:The PLAUD NotePin AI device is more than just a note-taker; it’s a comprehensive tool designed to enhance productivity through advanced summarization, mind mapping, and customizable templates. Its thoughtful design and robust features make it a valuable addition to any professional setting.
Kathy McCoy –
Above expectations
Dan –
I don’t often leave product reviews, but I’m so disappointed by this product I thought I need to tell people. I really love the concept of this device. It does record very well and accurately.I’m using both the iphone app and the web app on my desktop computer. I’ve enabled the private cloud option in the hopes that data would be available to interact with on my desktop quickly, but after I take a recording it’s often not even showing up as being recorded in the iphone app, with no way to trigger sending the recording to the cloud. I’ve set up the faster wifi sync etc but I have to wait hours to overnight for everything to talk in the backend and realize that there is a new recording so that I can interact with my recording in the web app. Additionally the web app is very buggy, just today I kept getting an error message about needing to save my changes or discard edits after prompting some questions about a recording. There is no save button in the app. Why can’t it just live-save like chatgpt or google docs or any other modern web app?Obviously I’m frustrated, but I never expected this poor of a user experience. I really want this to be a useful device but for now it’s not worth the trouble.I’m 38 and work in tech as a software engineer and know my way around devices/technology, so it’s not a me-issue.
Sharlene G. –
I like this PLAUD NotePin now that I’ve worked out the glitches but it was initially very frustrating for me.CHALLENGES:Minimal written instructions were included in the box. The app isn’t much help either but the website is better.Charging: The NotePin arrives with a magnetically attached back cover that’s difficult to notice. This cover needs to be removed prior to setting the pin on the charger.Firmware Update: My NotePin arrived fully charged and the app indicated that a Firmware Update was available. The pin needs to be charging for the update to download. Since the pin was fully charged, it would not charge so I recorded for a few hours to run down the battery. After that, the NotePin started charging and allowed the update to download. Apple products consistently download updates without any complications so it took a very long time for me to figure out that the NotePin’s full charge was the problem.During a firmware update, it’s necessary to keep the app open and not allow it to switch to the background. This required monitoring on my part but it only took a few minutes for the download to complete.POSITIVES:This device has a sleek design that arrived in perfect condition with very cool packaging.I recorded a portion of a YouTube video. The recording clarity was excellent! The transcription was fair but the video included three people talking over each other. The summary that PLAUD provided was excellent! It accurately outlined the main points without error.I use Apple products and was able to easily export the transcript and summary as TXT. It can also export as SRT, DOCX and PDF through airdrop, message, mail and notes. I was able to access the transcription and summary in a ‘Text Edit’ format and print them from there. PDF would have worked as well.IN CONCLUSIONThis is a well made, discrete recorder with excellent AI summaries. The transcription functions well if the discussion is orderly and the transcription and summary can be uploaded and printed out. I deducted a star due to the frustration related to charging and the firmware update.
Brian Sapp –
I haven’t had a chance to really get into all the features, but so far, I love it. It makes my life a bit easier.
Antonio Bisbal –
MagnÃfica ayuda
Fademe –
Better than 5 stars as of this date!
George Zviagin –
An absolute must-have for anyone looking to streamline their daily tasks and boost productivity. I was literally about to hire a scribe for business meetings before I came across this in a CFO working group. Fantastic design and premium build. Highly recommended!
Jennifer Scott –
I just received my plaud pin, charged it up no problem. Put it on the neck chord for a days worth of recording for work. As I stepped out of the car the pendant piece which was inside my tee shirt disconnected from its small metal fastener (which had broken its clasp) and it fell on the pavement and skittered across the gravel. I was so lucky I had heard it or I would have never found it. It’s all scuffed up and I don’t trust to even buy a new chord as it did last one minute. And I didn’t do anything crazy! I would have been heartbroken had I recorded all day for this project and lost it all. I had high high hopes! I only wanted to wear it as a pendant as the white wrist band is hideous. Why couldn’t they have done it black especially to look so cheap!
ksteinhoff –
I’ve carried about every kind of recorder made as a newspaperman. This tiny device works better than any other ones I’ve used for capturing dialog under some pretty gnarly conditions. I’m still learning the interface, but the recorder does a great job.The day it arrived, I had the unpleasant task of meeting with an ICU staff to decide the fate of a friend of mine who was in dire straits. Two of us had her medical power of attorney and had to make some hard choices to honor her wishes. Two healthcare practitioners were in the room, and we had the other POA person on a conference call with her mother.I pushed the button, not sure I was doing it correctly, but when I got home, it had captured most of the conversations better than expected. Being able to go back over the conversation helped us make the decision to follow her directives that she would rather die than have a life without independence and no chance of improvement.I had also used another digital recorder that was my previous favorite. The NotePin out-performed it.It’s going to take me some time to master the AI process, but the recorder is worth the money.
Cheryls –
This device recorded every word (or very close to) and then transcribed those words into a Word document! Made my job soooo much easier!
Fernando –
Super useful for meetings and conferences
Mario Gonzalez Casafont –
Great for meetings
lashaune g. –
It’s awesome but when I open the package it was already open, didn’t think nothing of it thought it was damaged during transport.But after opening the charger was missing.But I still tried it cause it was fully charged.I’m a truck driver so I couldn’t send it back till now.But the notepin is awesome and I’ll be reordering when NiceShine do right with the return
J –
If you’re looking for an AI recorder to dictate or take notes, you don’t need to look far at all. Buy this one. I’ve now written three entire novels via dictation and the transcription is scary accurate. I fed it a prompt to not change any words and it never does. It picks up every word with accuracy and is super convenient to throw in my bag or pocket so it’s always with me. 10/10
B.W. –
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The device’s inconsistent response when turning on or off has caused me to miss important recording moments, which is frustrating. At times, it doesn’t respond when I try to turn it on, leaving me unsure if it’s actually powered up or not. The vibration feedback is also confusing— a long vibration indicates it’s on, while a long vibration followed by a short one means it’s off. However, the short vibration is too subtle to notice. I found the previous system—one vibration for on and two for off that was much clearer and more intuitive.
Maria paula guevara –
Está súper y el servicio al cliente muy a la mano te responden muy rápido y te ayudan en lo que tengas dudas
Richard C. –
The PLAUD NotePin is an amazing little device. The word recognition isn’t perfect but you can edit the transcript afterwards and the summary will respond. The clip option also works double duty as a tie clip or to keep a conference badge lanyard in place.I just finished an instructional conference and PLAUD spit out good summaries with the important parts highlighted for each session. It made it way easier to go back if I missed something and review after each session.I only wish there were color options for the wristband and other accessory options.
Allen Thompkins –
The quality, ease of use, and features are a game changer! The applications are endless.
WILKER RUIZ VERGARA –
This is a great product. It helps increase productivity and is very accurate and fast when summarizing meetings, lectures, and more.
Ruth Zambrano –
Excellent!!
Anyonethere –
It’s nice, however the subscription is a bit expensive for what it is. I will keep it due to the voice quality, but could have bought a cheaper recorder and used a 3rd party transcriber to get same or better if you use a AI that you could teach yourself
brennafarmer –
The media could not be loaded.
In case you are thinking of buying one, this is your sign. I love mine and use it for so much. It captured a speaker in a lecture, and got sound great. Easy to use.
One4all –
Worked great over all. Just found the device to be a little large and odd shaped. I would say audio quality is good, but hard to tell if recording or not. Vibration isn’t strong enough.
Manuel guardado –
Record is extremely short, you need to pay pro version if not not work
Martha Steed –
Outstanding product. Nothing else needs to be said
Javier Santiago Servent –
It is a very good recorder and very useful.It’s tiny and has very good microphones. The transfer is good and the AI is incredible. The free plan is good if you don’t have a lot of meetings to transcribe
Byron –
Records when you didn’t ask it to all the time. Then gets so backed up with files it takes way to long to clear and transfer to get to what you did want recorded. Needs an off switch.
Alberto –
It’s amazing, I am using almost all the meetings I am doing and the results it’s excellent.
Abel M. –
Item has been a game changer in my day to day professional life.
JTG –
It’s great! Takes some practice to find the switch to turn it on & off but once it’s on it works better than I expected. Used it on a doctor visit and it summered everything and even separated the different items we talked about.
LiliaZ –
False standby claim – very disappointingThe product claims a 40-day standby time, but that’s false. I fully charged it without using it, and the battery died in 3 days. Whenever I needed it, it was out of battery. Really disappointing!
Kindle Customer –
A wonderful device that lives up to the hype.
John Balles –
Totally not worth it. First I can get the same info from my voice memos on my iPhone and send it through chat GPT which the Plaud app does anyway (Plaud uses chat GPT To create the summaries). The device itself is difficult to turn on and off. There are times I want to record something, I feel it vibrate and think it’s on and nothing gets recorded. Then there are times I don’t think I’m recording something and it’s actually recording. I recorded 5 hours of nothing the other day. The software is difficult to navigate and the templates are limited unless you buy the upgrade version. Again, just copy the transcript of your voice memo and ask chat GPT to make the exact template you want. In short, not necessary and works clumsily.
Paola Rodriguez –
Quiero felicitarlos por el diseño, los accesorios y la funcionalidad de la aplicación. Me ha parecido una herramienta muy práctica y útil.Sin embargo, me gustarÃa sugerir una mejora para la versión gratuita: considerar la posibilidad de que la transcripción pueda interactuar con la IA o que permita un copiado más fácil para trasladar el contenido a otros documentos o plataformas. Esto optimizarÃa aún más la experiencia del usuario y facilitarÃa su uso en diferentes contextos.
P. Browning –
This recorder has changed my life. I regularly use recording devices for endless meetings and other observations I make as part of a side gig. This tool is convenient and super easy to use. The recorder is unobtrusive, picks up sound at levels I wouldn’t expect, and affords many options, including transcription and written summaries that need minimal editing. I bought the subscription piece and it’s still saving me tons of money through better use of my time. I really, really like this product.
Catherine Franz –
The necklace clip broke off at 10 days. It stopped recharging at 15 days. Returning. Don’t know if I want another one or not. Followed all the instructions online and contacted Support and they gave me a list of things to try again which I had already tried over four times with various recharging cords all meeting the 5V, 0.5a. Took pictures on cell phone, but can’t upload on my iPad to send. I believe I was never able to recharge it at all and they just ran out of battery. I tried so many rechargers including a wall. Jack eating all the requirements. Sad because I really needed it to use it today.
Leslie Family –
World as well as described.
ShellT –
This is really a cool product. I can’t wait to use it. I gave it a 4 star because the band on the watch moves. It’s magnetic and the hold isn’t that strong.
Joe Dias –
It works well, but not the way i expected.
Jacqueline Angulo –
I’m still trying to figure it out but it’s a game changes!
ANDRES FERNANDO ROJAS TABORDA –
Claudia –
Me gustó mucho! Se demoró un poco en lograr configurarlo y agregarlo a la app, pero funcionó!!! Lo seguiré probando estos dÃas !!
Chris Kirksey –
I absolutely love this. I use it every day in my company. I’m even using it to record myself speak my thoughts outloud then use that content to help me write my new book!
micael d. –
Es muy buen producto genera resúmenes genialesMe encanta!! Y me es muy útilLo único a tomar en cuenta mejorar los precios de suscripción ya que la suscripción por año podrÃa estar a un mejor precioPor lo demás gracias PLAUD
Brian O –
Hype, no real “after sale” support. Good luck if you lose one of the small parts, or if something like the charging port fails to ship with your NotePin charging port. It’s not listed for purchase on their website anywhere, so I’ve had a NotePin for over a month, and it’s been totally useless. I ordered a new “charger”, and they sent me a cable; but no actual charging port. No connectivity, no quality, no ease of use, no memory capacity, no functionality, and no value for money. It’s useless so far. I’ve been an IT pro for years, and can say, that after sale support sucks.Perhaps I’ll update if I can ever get a charging port from Plaud and actually use this expensive piece of plastic.
Ximena –
Los resúmenes son buenos, y la transcripción también. Pero tenÃa mayores expectativas. Además para mejorar el uso hay que suscribirse y pagar mensual
Lety –
The media could not be loaded.
I used it once- worked great. Giving it 4 stars because the instructions are not good. Had to youtube how to work this thing. I didn’t know how to charge it- so I am placing a video to help people. I thought just placing it on its charging stand was all but you have to take the back piece off.
Iamnoonewhoareyou –
Love this! Records very clearly, and helps me remember things most of all! I have to chart things so I’m able to record them to my plaud and then have a summary of what I have charted later!
Devin Pruett –
This thing is super handy and I use it all the time. Honestly, it’s great except for one little thing. That pressure sensor to start and stop recording is kind of annoying. I wish there was a different way to do that. Otherwise, five stars!Oh and I sldo wish the wrist band came in other colors. White is pretty stand outish when it comes to a recording device claimed to be so undercover. I love the software too!
Anon –
I bought the Plaud AI NotePin to test out AI-driven note taking during meetings and help track follow-up items automatically. The device itself performs as expected – it records clearly and the app makes it easy to access summaries and highlights. Setup was quick, and I was able to jump right into using it.That said, the overall experience was soured by poor customer support. I had a couple of straightforward questions that took far too long to get a response, and the tone of the replies didn’t exactly instill confidence. It left me questioning how helpful the company would be if I encountered a serious issue down the line.For what it’s worth, the core product does what it promises, but I’d recommend exploring alternative brands with a more reliable support reputation. A smooth support experience is a big deal for tools meant to integrate into your workflow.
curtie –
Requires monthly subscription to use Ai part. Too expensive of a device to have to pay more on top off. Ridiculous scam.
Diego J Gonzalez –
Fantástico
Jenrsd –
Excellent! I love this – small and user- friendly! The AI feature for transcription summaries is also great. I am not easy to impress, and this is a great product. Also, I am very impressed with the customer service, they were quick to return my messages and offered a resolution to my issue without any problems.
André Brasiliano –
Best AI device
Claire –
they are going to ask you to spend another $300 a year on the app.
Jerome “Mr. Implementation” Lewis –
I love this thing. I use it nearly daily. I’m a coach, speaker, and real estate investor. So there are conversations and presentation I need to record and determine what I need to improve. This device does exactly that. I have had the prior “card” version of this, but I like this one better because it’s subtle and I keep it on my key chain for easy access. I purchased the “Unlimited” plan and it transcribes things excellently.I love the web interface more than the app, but that’s how I am regarding just about any type of technology.
Blue Falcon –
I had the credit card style Plaud and now I have this model. It does a masterful job transcribing my meetings and I use it to help me organize and summarize these encounters.
Jess –
Me encantoLo llevo siempre al trabajoSobre todo en reunionesLe puse 4 porque necesitas pagara una suscripción anual para que funcione al 100Pero el dispositivo en si esta súper bien
barnard gill –
I do not like it. It is not serving me well at all. It takes too long to download and upload the text and I end up deleting it and not even using it but if I could stop and go on my phone, it would be great I think But I don’t know what’s happening when I push the button and it vibrates. It’s not Crystal clearer and it’s hard to figure out.
LN –
I have low expectations when I order items because it’s often hyped up but underwelms. This Plaud note pin is a game changer! The accuracy is unreal. I’m on a few committees and this makes my job so much easier as the secretary. The subscription is expensive, but overall I’m so satisfied. Thank you.
Kindle Customer –
This has been a lifesaver at work. I would definitely recommend this to anyone who have to take notes during meetings.
Sergio M. –
Muy bueno
Deborah Payne –
It records well but I am not very satisfied with the app.
michael sumner –
Was not what I was looking for, they make it difficult for a woman to figure out
Walter Bühler –
No carga la baterÃa. Debo devolverlo, ya que nunca lo cargué ni una vez
Marguerite Crespillo –
As a realtor this has been a game changer allowing me to record appointments with clients so I don’t miss any details of promises I made and share with them the transcripts! I love it!
Fernando Zegarra –
Es muy útil el aplicativo para temas donde se realizan actividades que son realizadas de forma digital (audiencias, conferencias, etc).
A User –
I’ve rarely been as disappointed with a support process as I have been with PLAUD. After my device stopped functioning properly — failing to charge, not responding to input, and eventually going completely dark — I reached out for help expecting a straightforward path to resolution. What followed instead was a frustrating cycle of repetitive, surface-level replies that felt automated and dismissive.Despite providing a detailed explanation of the issue and attaching a video demonstrating the problem, I was told repeatedly that no attachment was received. I was then asked to perform the same basic reset steps multiple times, even after explaining that the device no longer displayed any LED activity and was warm to the touch. These weren’t signs of a software glitch — they were indicators of a hardware failure. Yet, no one took meaningful action to acknowledge or address that reality.When I expressed my frustration and asked for the issue to be escalated, the response was more apologies and a repeat of prior suggestions. There was no clear resolution path, no ownership, and no urgency.At this point, I’m left with a non-functioning device and the sense that getting support beyond scripted replies is nearly impossible. I expected more accountability and responsiveness for a product that promises reliability. PLAUD needs to re-evaluate how they handle support if they want customers to trust their devices going forward.
UTOPIA –
Way to hard to use can’t tell if it’s on or off. Very easy to NOT get what you wanted to get recorded. Not dependable because you have no way of knowing it is recording or not.
Brian Chase –
As a self-proclaimed gadget guy—and a particularly picky one—I’m always on the hunt for tech that truly elevates productivity and efficiency. The PLAUD AI NotePin Voice Recorder doesn’t just meet expectations—it blows them away. It’s compact, powerful, and has become an essential part of both my professional workflow and personal productivity system.As a senior leader, I’m constantly in meetings—scheduled, impromptu hallway chats, office drop-ins, or quick syncs on the go. I’ve tried several transcription tools across my devices, but nothing matched what I needed: a voice recorder that’s always within reach, easy to use, and fully integrated into my PKM (personal knowledge management) workflow. NotePin delivered all that—and more.It’s not just for work, either. Whether I’m reading, driving, or relaxing before bed, inspiration often strikes at random times. With NotePin, I can instantly capture those thoughts with incredible clarity and zero friction.What takes this device to the next level are the mobile and desktop apps.The experience is seamless across devices, and the real magic happens in the app:Accurate transcriptions? Check.AI-powered summaries? Instant and incredibly useful.Mind maps that visually organize key ideas? Game-changing.It’s fast, intuitive, and has saved me hours of writing and reformatting. I no longer have to jump between tools or retype meeting notes—everything is processed and summarized in-app, ready to share or plug into my Second Brain system. It’s an efficiency boost I didn’t know I needed, and now can’t live without.Top Highlights:Compact and powerful deviceBrilliant mobile & desktop appsUltra-accurate transcriptionIn-app AI summaries and mind mapsExcellent customer serviceSuper fast setup with great documentationThe support team deserves special recognition—responsive, knowledgeable, and clearly committed to customer success. As Director of Customer Care Specialized Solutions and Support, I notice quality service, and PLAUD AI nails it.I’ve even cancelled some premium transcription services because NotePin gives me everything I need—and then some. It’s that good.I have to add, it is also a great conversation starter if you wear on your wrist. I got asked many times, what is that on your wrist? Pretty cool looking. You can go more incognito and wear like a necklace or use pinned-on shirt/jacket.Bravo, PLAUD AI. You’ve built something exceptional, and I’m officially a fan for life.—Brian
Investig8r –
The NotePin is an incredible device. I’ve tested it once already with a detailed conversation about income taxes. I love how it incorporates with CHATGpT. It summarized the key info! I plan to use it on vacation where the tour is in Spanish and it will be recorded and translated. I like the wrist strap holder. I ordered separately from PLAUD a black band! Others have complained about the white band that it comes with. The black band is perfect accessory.
JayneDH –
Amazingly simple to use. An awesome time saver for anyone who has to take notes. Transcript and summary in seconds. So many ways to use for sales people, students, and speakers.
Karen Johnson –
I love this device. Highly recommend for both work and personal use.
Juan Feijoo –
Tremendo producto. El detalle es que no informan que hay que pagar una suscripción a la APP de casi $300 al año.
Richard B. –
Works just as well as promised, which is really a compliment and well appreciated
Alex comerford –
I was a bit sceptical at first but I’ve been absolutely blown away by my notepin. It works better than I could have wished for. I work in healthcare IT and it have recorded and summarised many meetings with 97-98% accuracy with spelling normally being the only downside. It is easy to use as you just press the button to start and again to finish. The audio file then auto imports to the app when you next run it.The battery life is good easily lasting a couple of days of pretty constant use and you don’t even notice it due to the size and wearing options provided.Whilst it’s not cheap and the subscription needed to make it usable for significantly longer recording periods is a bit of a sticker shock I still find it is good value. Long term reliability is still to be seen.
Maverick 747 –
Does not work very well and is bigger and heavier than it looks in the advertising
Cyndi Loredo –
I love this Plaud note pin. It saves me time and worth the money. I like the size, I use it on my wrist. The battery life is amazing, I don’t have to recharge it for days. I use this daily and so easy to use and transfers to my laptop easily. It functions way better than I imagined. I love that it serves for what I need it.