Ice Maker Machine

Chase

Machines fails from time to time but customer service is good and very responsive. They have troubleshooted issues efficiently.

Randy Lee

To me, this ice maker is total China JUNK. I had NiceShine pick it up (returned). I am writing this for the benefit of NiceShine buying office, as well as consumers looking at this product.WHAT IS WRONG. The front door, which is supposed to be a magnetic seal, doesn't work. NOT magnetic. The slightest touch swings this flimsy plastic door open. The front face frame (see photos) is SO poorly put together that there is a gap along on whole top edge, allowing the warm air outside to come in and prematurely melt the newly made ice. the metal face frame of the door (see photo 1) doesn't even line up flush it's made so junky.I purchased a ice maker from NiceShine at my other house (sold it with the house) and it was fabulous. Quality, operation, everything. THIS unit I returned, which was $499, was total junk. The ice below, due to the horrible gaps at the ice door, was partially melted in less than 20 minutes. What a joke. I would not recommend this unit to anyone.

Randy Lee

To me, this ice maker is total China JUNK. I had NiceShine pick it up (returned). I am writing this for the benefit of NiceShine buying office, as well as consumers looking at this product.WHAT IS WRONG. The front door, which is supposed to be a magnetic seal, doesn't work. NOT magnetic. The slightest touch swings this flimsy plastic door open. The front face frame (see photos) is SO poorly put together that there is a gap along on whole top edge, allowing the warm air outside to come in and prematurely melt the newly made ice. the metal face frame of the door (see photo 1) doesn't even line up flush it's made so junky.I purchased a ice maker from NiceShine at my other house (sold it with the house) and it was fabulous. Quality, operation, everything. THIS unit I returned, which was $499, was total junk. The ice below, due to the horrible gaps at the ice door, was partially melted in less than 20 minutes. What a joke. I would not recommend this unit to anyone.

Gail Morris

This unit cranks out the ice. The white plastic protective wrap on the exterior is a little difficult to remove, but it reveals a nice stainless steel exterior. Reaching out to register for the warranty, was prompt and successful with the rep- Tina.

E. Russ

This ice maker does just what its description implies - it makes great ice. We have used it daily since we purchased it. I like that I can choose the thickness of the ice. The machine has been very reliable. I have needed to contact customer service only once. After a power outage the internal light stayed on and I asked how to turn it off. Tina promptly replied and gave me the solution. Problem fixed! I would recommend this ice maker.

LT

Ordered this Ice maker in stainless steel and it came wrapped in white protective film. It is hard to remove it because the parts of the machine were wrapped before the machine was put together. It takes a lot of time and patience to get it unwrapped. It does the work though. Wouldn't call it commercial but it's ok for home use.

LT

Ordered this Ice maker in stainless steel and it came wrapped in white protective film. It is hard to remove it because the parts of the machine were wrapped before the machine was put together. It takes a lot of time and patience to get it unwrapped. It does the work though. Wouldn't call it commercial but it's ok for home use.

Elizabeth D.

The media could not be loaded. This ice maker works great. The ice cubes are perfect size and we never run out of ice with it producing a tray every twenty minutes and stops when full. Even has a count down clock and an interior light when cleaning or just ambiance. Great purchase and very good price.

Elizabeth D.

The media could not be loaded. This ice maker works great. The ice cubes are perfect size and we never run out of ice with it producing a tray every twenty minutes and stops when full. Even has a count down clock and an interior light when cleaning or just ambiance. Great purchase and very good price.

T. gutierrez

The media could not be loaded. It works well. We get the amount of ice that we excepted when we use it. The ice taste a little off because of a lack of a water filter on our water line. There was a small scratch on the side when we unboxed it though.

T. gutierrez

The media could not be loaded. It works well. We get the amount of ice that we excepted when we use it. The ice taste a little off because of a lack of a water filter on our water line. There was a small scratch on the side when we unboxed it though.