Automatic Cat Feeder
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$59.00
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Automatic Cat Feeder
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I don’t give reviews often but here it is. Overall, I like it for the price point and easy set up with my phone. It allows many schedules to feed which is great as my cat is old and does numerous small rounds of kibble feedings each day. It uses batteries as a backup. This failed. We had a storm. I’m currently without electricity for 10 hours and the backup for whatever it should do and needed 4 batteries for, is not working. Yes; the batteries are Duracell and brand new. I went to the companies website for assistance and good luck with that. Back to hand fed portions until my electricity is restored. For not working as intended , 2 stars. I do recommend the product but be aware if you travel or are away and have power interruption your pet may not be happy. I will note; I’m not aware how it will work just yet should I only have internet/wifi outages.
We bought this product for our pet in March 2025. It was great and easy to use from anywhere. However recently we noticed that the screen wasn’t working and the device wasn’t connecting to the wifi. We emailed customer service at 10pm and explained what happened and asked if we can have a replacement since the device has two year warranty. We slept and next day, we got an email from Sue! She was so helpful and easy to communicate with. She answered all of our questions and responded promptly to our emails. She asked us to send a video of what’s wrong with the item, and asked us for delivery information. We got the replacement within 2 days and it was working perfectly again. I’m so thankful for Sue and her amazing customer service because we were to make sure our pet was fed when we’re at work. She’s also making sure to check with us if our product is working fine and told us that we can reach out to her anytime. It was so great talking to her and it wasn’t a hassle at all. When I also called their support line to see what the progress was on the replacement, they were also easy to get a hold of and not too long of a wait time!
It works how intended. I wish it held a little bit more storage. However, it was easy to connect and set up. Sometimes it fails on the feeding. I attempted a “slow feed”, and it only shot out food once not the other 3 times it attempted. I mainly got this because I thought the locking feature was nice and it would stop my cats from getting in it. It doesn’t. I tried knocking it over like my cats would try, and the lid immediately came off and food was everywhere. I attempted three times with different amounts of force. My cats are fat a*ses and have literally ripped a food bag apart to get to eat it. They most definitely will find a way to knock this over to get food, and once learn to do it, there’s no stopping them. My wallet can’t handle the amount of money on food I’ll loose because they’re fat and this lid won’t stay on when knocked over. Also, the makers put this stupid big white sticker on the lid that was a pain to get off. The sticker was for you to see if the food is big enough to fit. Y’all could’ve just made this a separate sticker with an option for us to put it on the device, or just put it on the box or instructions. It was annoying.
Purchased three, I travel a lot and they are WiFi accessible and programmable. I have 5G internet and they linked no problem. Highly recommend 👍
Love love love!! Best thing ever.